People and Business Services

Growing the nation’s love of special places takes great talent and skill. And joining our People and Business Services team, you’ll help to continue to develop our highly capable teams, and help to create a collaborative workplace where people feel proud to contribute to our cause.

Our people are what makes us special and with over 10,000 employees and more than 60,000 volunteers, our People and Business Services teams here have a big job on their hands. That job doesn’t stop at making sure we have the best talent, in the right places, to carry out our amazing work either. Bringing together business partners, resourcing teams, payroll and legal experts, as well as learning and development specialists, our People and Business Services professionals are crucial to building our capabilities. They ensure that everyone feels supported and inspired, and has opportunities to learn and grow. In an organisation of our size, that’s a huge challenge but a very exciting one.

Thanks to our diverse and ever-changing people needs, no two days are the same. We’ve recently streamlined our systems and processes to make it easier for people to perform their job and continuously evolve to support the delivery of our cause. We’re building a more flexible and agile workforce; one that works collaboratively and where everyone feels proud of what they do and empowered to contribute to ongoing success. So if you’re looking for high quality HR or Legal opportunities in a diverse environment, you’re in the perfect place to drive your career forward.

Typical roles

We have lots of different opportunities in People and Business Services across our special places and regional and central offices. These include People Business Partner, Internal Communications Partner, People Development Specialist, Resourcing Specialist, Reward Manager, Lawyer, Assistant Lawyer, Legal Manager – and that’s just to name a few.

Legal Support Manager

Joining us as a key part of the legal leadership team, you’ll manage, inspire, and develop our legal support team in a role that’s crucial to the continued smooth running of a first class service.

People Services Assistant

Polite, professional and customer focused, you’ll be the first point of contact for colleagues and managers as you help them with a range of queries and tasks.

People Development Specialist

You’ll take the lead on developing and delivering our training plans. Your ideas and input will have a huge impact in shaping how our people work.

The things we do for you

We want you to learn, discover and develop your career. And we’ll do everything we can to offer you the training, support and development that you need to achieve your goals. This could, for example, include helping you to study for a professional qualification appropriate to your career, trying something new or moving into a different business area. We’ll work with you to plan your development in a way that’s right for your needs.

Investing in you

Induction. Your learning in the Trust starts with your induction. Whatever role you're here to do we'll explain what to expect, show you where to go and make sure you understand your new environment before you get going.

Personal career progression development programme. One size doesn’t fit all when it comes to development. Tailored to you our ‘Grow Your Own Career’ approach is in place to help you identify where you see your career heading, and the best ways to get there.

Learning resources. We all learn in different ways and respond to different styles. It’s what works for you, whether that’s on-the-job training, flexible e-learning or one-to-one support. And in an organisation of our size and diversity, there’s plenty of room to develop and places to go.

Future Engage and Deliver leadership programme. If you’re in a management role we’ll support you to become a better leader through our ‘Future Engage and Deliver’ leadership programme. The programme is designed to make sure you’re well-equipped with the skills and confidence to lead your teams to deliver our plans.

Professional subscriptions. If you need to hold a qualification for your role, from either a legal or professional point of view, we’ll cover the cost of your membership fee. We’ll need to see that it’s part of your continuous professional development, though.

Employee volunteering. Volunteers are the lifeblood of the National Trust and many other charities. That's why we'll give you every opportunity to get involved with some volunteering outside the Trust. It's also a brilliant way to try new things, learn new skills and meet new people. So we'll give you up to five paid days per year to do your bit.

Secondments. Secondments are an excellent way for you to gain and practise new skills in real life situations, preparing you for a potential next career move. They usually last from three to 12 months – ideal for temporary or project roles.

HR people

Jill

People Development Specialist

I love how rarely I’m ever in the same place in my role. I’ve been able to build long-standing relationships with people and properties, which can result in some great friendships along the way.
Louise

People Business Partner

I’ve never known an organisation like the Trust; where people are so actively engaged and passionate about what they do and the cause they’re working for. My role is incredibly varied, and variety seems to run right through the organisation, whatever role you’re in.